Work Order Agent
Every work order, scoped before the tech arrives.
Every reactive work order arrives with asset context, failure history, likely issue areas, and a scoped job plan — so technicians show up ready to fix, not figure it out. Every closed work order feeds back into the asset record, sharpening the next diagnosis.
Today
A coordinator, or the technician themselves, works out what each ticket actually is.
What it costs
30 minutes across 2,000 tickets a month: 1,000 hours of investigation.
With Inspectr
The investigation happens automatically and the finished job plan is written back to the CMMS.
One piece of work
A thin ticket becomes dispatch-ready work.
Before
“AHU making noise on level 4.”
No asset. No history. No likely cause. No plan.
With Inspectr
AHU-04 · Supply fan assembly
Repeat vibration event on the same fan bearing
Work order #3318, Mar 2024
Bearing replacement procedure attached
O&M manual, section 4.2, p.41
Causes ranked: bearing wear, belt tension, alignment
12-month failure history
Dispatch mechanical · bring alignment kit
Job plan written to CMMS
One sentence in. A dispatch-ready job plan out, with every line traceable.
It doesn't wait
The work starts when the signal arrives.
- Ticket created
- Context assembled
- Causes ranked
- Job plan written
- Closeout learned
The next diagnosis starts with the last closeout.
Proof in production
+32%
More work orders closed per month, with the same team.