Tenant Services Agent
Permits, bookings and alteration approvals, run end to end.
Tenants ask by email, phone or WhatsApp, or check a simple view of their requests. Inspectr gathers what each process needs, routes it to the right people and keeps the tenant posted through sign-off.
Today
A permit to work, a loading dock slot and an alteration request each have their own form, inbox and approver.
What it costs
Tenants chase for answers and building teams re-key the details. A small request can take months to get signed off.
With Inspectr
Tenants see where each request stands. Your building team gets complete requests and reviews the ones that need a person.
One piece of work
A TV for the World Cup, approved after the final.
Before
“We’d like to mount a TV in the office for the World Cup.”
The tenant applies two months ahead. The request needs a landlord review and specialists to assess it, and approval arrives four months later.
With Inspectr
The tenant sees each stage.
What the agent asked
Which wall, what wiring and who’s doing the work? The tenant answers typed questions, so the request arrives complete.
For your building team
A complete request, the stage it’s at and a note on what the building needs.
What your team reviews
Routine requests move under your rules. Anything unusual waits as a draft for your team.
Tenant updated
Each change of stage goes to the tenant on the channel they use.
It doesn't wait
The work starts when the tenant asks.
- 01A tenant asksBy email, phone or WhatsApp, or from a simple view of their requests.
- 02The agent preparesIt asks for what each process needs: permit details, dock times, alteration plans.
- 03Your rules route itRoutine requests move on. Anything unusual comes to your team as a draft.
- 04The tenant stays postedUpdates go out at each stage. Tenants rate the work, and a low rating alerts your team.
Inspectr learns each building’s rules: who approves what and which dock times are open.
What this is worth
Less chasing. Quicker sign-offs.
Tenants know where their request stands, and your building team stops re-keying it. You decide what runs on its own and what needs a person.